Who we are

Award-winners with a commitment to exceptional service.

Hooray Health & Protection is an award-winning employee benefits broker which specialises in helping start-ups and SMEs better look after their people. Our service is provided FREE of charge, our advice is given in your best interests, and we’re always happy to help, however complex or simple the query.

Hooray's history

Hooray Health & Protection launched due to a growing frustration with the typical insurance industry set-up. Our founders hated how the health and protection industry focused solely on large corporate clients with big fees while no one was providing solutions for the SME marketplace.

Realising the industry wasn’t changing, and wasn’t going to on its own, our founders decided to be the change they wanted to see. And so Hooray Health & Protection was born.

Fast-forward, our vision has become reality. Hooray are an established team of experts, providing honest advice at a reasonable price, whilst keeping the subject as simple as possible.

Customer Charter

It is our promise to you, as our Client, we will always do what’s best for you. This is why we have established the Hooray Customer Charter. It is a set of standards of what you can expect and our directors contact details should you ever feel these standards are not being met.

We listen

You know what your needs are better than we do. It is our promise to always listen to your needs, learn from you and provide you with the services that best fit those needs.

We are honest

We don’t have exclusive deals, we’re always honest about what’s right for you. If we tell you that a policy is right for you, then you can trust that this is definitely the case.

We support

We are there for you, every step of the way. However complex the query, our team of experts will always be there to make sure you get the right support.

Hooray's expertise

Members of the Association of Medical Insurers and Intermediaries (AMII), reflecting our commitment to giving honest and transparent advice

Winner of four awards, including Advice Firm of the Year, at the prestigious Health & Protection Awards 2024

Recipient of glowing reviews on Trustpilot and our client testimonials page

Regulated by the Financial Conduct Authority, reference no. 812846.

Meet the Team

Charlie Cousins

Founding Director

Charlie founded Hooray Health & Protection after witnessing how small businesses were often sidelined by the benefits industry.

Nick Hale

Director

Nick brings expertise from a long and diverse career in health insurance and employee benefits, and is founder of Engage Health Group.

Ian Abbott

Director

Ian possesses specialist knowledge of International Health Insurance and has worked for some of the world’s biggest insurers.

Stuart Box

Head of Client Services

Stuart’s experience in financial services means he’s perfectly placed to ensure that every single client gets the best possible service.

Penny Pemberton

Head of International Benefits

Penny joined Hooray from one of the biggest names in employee benefits and now leads the international advice team.

Mike Hesch

Head of UK Employee Benefits

Mike’s background in workplace benefits, wellness, pensions and insurance makes him the perfect person to lead on employee benefits.

Adena Stonely

Finance Manager

Adena’s expertise in accounting and financial control are essential as she ensures Hooray’s books are up-to-date and meticulously maintained.

Sam Sultan

International Senior Manager – Global Benefits

Sam’s globe-trotting past and vast knowledge of global benefits ensures international businesses get access to the best advice.

Mel Dixon

Head of Content

Mel is always looking for new and exciting ways to showcase Hooray’s expertise to the start-up and small business community across the UK.

Emma Rose-Angus

Partnerships Manager

Emma enjoys forging partnerships with like-minded companies and showcasing our wonderful work.

Ed Bryan

Senior Employee Benefits Consultant

Ed wields his considerable expertise in health insurance and group risk policies to ensure clients old and new get the very best support and advice.

Eiman Elkhalifa

Senior International Benefits Consultant

Eiman works closely with global clients, ensuring they are equipped to deliver consistent benefits wherever their employees are based.

Jess Wright

Senior Employee Benefits Consultant

Jess advises on a wide range of employee benefits and relishes the chance to build relationships with clients and become an extension of their team.

Jo Bills

International Client Support Manager

Jo brings her international expertise to the Hooray team, helping UK businesses look after their global workforce in the most cost-effective way.

Ciara Boulton

International Client Support Manager

Ciara provides support to the international team, ensuring clients receive the best possible customer service.

Esme Pearson

Employee Benefits Consultant

Esme’s passion for business, and personable nature, shines through when advising clients about workplace benefits and healthcare coverage.

Stuart Isaac

Employee Benefits Consultant

Stuart loves getting to know business owners and HR pros from around the country as he helps them piece together their ideal benefit schemes.

Chloe Young

Employee Benefits Consultant

Chloe loves being part of Hooray’s customer-first culture and always sees things from the client perspective when advising on employee benefits.

John Kavanagh

Employee Benefits Consultant

John enjoys the opportunity to nurture new clients by guiding them through all things employee benefits, always putting their best interests first.

Bruno Ferreira Coelho

International Account Manager

Bruno springs into action when SMEs and large corporates are reviewing their benefits. He ensures they find the right product at the right price.

Liberty Taylor

Senior Client Support Manager

Liberty is just a phone call (or email) away when clients have queries about their benefits, ensuring they get the answers they need.

Joanne Lloyd

Employee Benefits Administrator

Joanne pulls together all the latest data and price-points when clients are renewing their benefit schemes.

Emily Ager

Client Support Manager

Emily provides support to the UK sales & account management teams, helping to find the best solutions for clients.

Steph Lee

Client Support Manager

Steph has jumped back into the world of insurance to help our clients get the best support they could ever wish for.

Aleen Solly

Employee Benefits Consultant

Aleen ensures every client is given the very best advice when it comes to health insurance, life insurance and other employee benefits policies.

Pragya Tiwari

Client Support Manager

Pragya takes great pride in assisting clients with their current policies and ensuring that everything runs as smoothly as possible.

Rikki Lanzarotti

Employee Benefits Consultant

Rikki loves to see things from the client perspective and ensures that Hooray’s customers get the best possible support.

Ljubomir Trajkovski

Senior Marketing Executive

Ljubomir was drawn to the employee benefits sector due to its potential positive impact on the health and wellbeing of people.

Vedran Taneski

Sales Development Representative

Vedran enjoys spreading the gospel of how Hooray can help UK businesses deliver benefit schemes abroad.

Katerina Jonchevska

International Client Support Manager

Katerina loves helping clients by resolving their queries quickly and effectively as part of our crack international team.

Sophie Rogers

International Client Support Manager

Sophie is ready to solve client queries, stay on top of admin and ensure international policies are working as they should.

Katie Waldren

Employee Benefits Consultant

Katie relishes the chance to help companies find the best employee benefits at the best price.

Free advice, no obligation quotes

Talk to our team today and we’ll advise you on the best benefits package.