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Who we are

Award-winners with a commitment to exceptional service.

Hooray Health & Protection is an award-winning employee benefits broker which specialises in helping start-ups and SMEs better look after their people. Our service is provided FREE of charge, our advice is given in your best interests, and we’re always happy to help, however complex or simple the query.

HP Awards 2023

Hooray's history

Hooray Health & Protection launched due to a growing frustration with the typical insurance industry set-up. Our founders hated how the health and protection industry focused solely on large corporate clients with big fees while no one was providing solutions for the SME marketplace.

Realising the industry wasn’t changing, our founders decided to be the change they wanted to see. And so Hooray Health & Protection was born.

Fast-forward, our vision has become reality. Hooray are an established team of employee benefits experts, providing honest advice at a reasonable price, whilst keeping the subject as simple as possible.

Customer Charter

It is our promise to you, as our Client, we will always do what’s best for you. This is why we have established the Hooray Customer Charter

We listen

We listen

You know what your needs are better than we do. It is our promise to always listen to your needs, learn from you and provide you with the services that best fit those needs.

We are honest

We are honest

We don’t have exclusive deals, we’re always honest about what’s right for you. If we tell you that a policy is right for you, then you can trust that this is definitely the case.

We support

We support

We are there for you, every step of the way. However complex the query, our team of experts will always be there to make sure you get the right support.

Who we support

Hooray Health & Protection supports small businesses and start-ups at every stage of their employee benefits journey:

First timers: Businesses who’ve never set up an employee benefit policy before can arrange a call and learn about the different options available. They can also gather quotes without any obligation to take things further.

Current policy holders: Those companies with pre-existing benefits can get a free review and see whether it’s possible to lower any premium increases or get superior support for employees.

Admin shy directors and HR teams: Many businesses handle most of the admin themselves, but they don’t have to. Send all your benefits-related admin to us and we’ll handle it for you. In fact, you get your own account manager – and at no extra cost!

Responsible, caring businesses: If you want to better protect the health and wellbeing of your team – and we’re sure you do! –  we can make it possible. We’ll pull together an employee benefits plan that really supports your people.

Globally expanding businesses: Our international broking team can support your global workers too.

What we offer

Hooray Health & Protection provides full brokering and admin support across the following:

Unbiased advice: Hooray are not tied to any insurer, so our advisers will only recommend what’s best for your business and most helpful for your employees.

No-obligation quotes: Get a price before you buy. You don’t need to commit to anything in advance – simply get a personalised quote and then decide whether it’s right for you.

Policy set up: Once a policy is agreed, we set up the cover with the insurer on your behalf.   

Staff onboarding: Our advisers can introduce your new benefits to your staff, explaining how to access them, some of the key details to be aware of and then answer all their questions.

Administrative support: We provide you with an account manager – backed up by a lightning fast client services team – to ensure all ongoing queries and administrative tasks are taken care of.

Claims escalations: Hooray will step in if you feel you’ve been unfairly refused a claim. We’ll act as an independent adjudicator on your behalf.

Industry benchmarking: We can also compare how your benefits shape up against other companies in your industry.

Policy reviews & renewals: When a policy is nearing it’s end, we’ll review its performance to see if it’s still offering the best possible value.

Hooray's broking credentials

Members of the Association of Medical Insurers and Intermediaries (AMII), reflecting our commitment to giving honest and transparent advice

Winner of four awards, including Advice Firm of the Year, at the prestigious Health & Protection Awards 2024

Regulated by the Financial Conduct Authority, reference no. 812846.

Meet the Team

It’s all about teamwork! Hooray Health & Protection has some of the sharpest minds in employee benefits – people who know the industry inside and out, upside and down. Our job is to put their knowledge in your hands, to ensure you make the best possible decision every single time. Our clients also get access to one of the quickest – and most helpful – admin support teams around!

Founding Director

Charlie founded Hooray Health & Protection after witnessing how small businesses were often sidelined by the benefits industry.

Director

Nick brings expertise from a long and diverse career in health insurance and employee benefits, and is founder of Engage Health Group.

Director

Ian possesses specialist knowledge of International Health Insurance and has worked for some of the world’s biggest insurers.

Head of Client Services

Stuart’s experience in financial services means he’s perfectly placed to ensure that every single client gets the best possible service.

Head of International Benefits

Penny joined Hooray from one of the biggest names in employee benefits and now leads the international advice team.

Head of UK Employee Benefits

Mike’s background in workplace benefits, wellness, pensions and insurance makes him the perfect person to lead on employee benefits.

Finance Manager

Adena’s expertise in accounting and financial control are essential as she ensures Hooray’s books are up-to-date and meticulously maintained.

International Senior Manager – Global Benefits

Sam’s globe-trotting past and vast knowledge of global benefits ensures international businesses get access to the best advice.

Head of Content

Mel is always looking for new and exciting ways to showcase Hooray’s expertise to the start-up and small business community across the UK.

Partnerships Manager

Emma enjoys forging partnerships with like-minded companies and showcasing our wonderful work.

Senior Employee Benefits Consultant

Ed wields his considerable expertise in health insurance and group risk policies to ensure clients old and new get the very best support and advice.

Senior International Benefits Consultant

Eiman works closely with global clients, ensuring they are equipped to deliver consistent benefits wherever their employees are based.

Senior Employee Benefits Consultant

Jess advises on a wide range of employee benefits and relishes the chance to build relationships with clients and become an extension of their team.

International Client Support Manager

Jo brings her international expertise to the Hooray team, helping UK businesses look after their global workforce in the most cost-effective way.

International Client Support Manager

Ciara provides support to the international team, ensuring clients receive the best possible customer service.

Employee Benefits Consultant

Esme’s passion for business, and personable nature, shines through when advising clients about workplace benefits and healthcare coverage.

Employee Benefits Consultant

Stuart loves getting to know business owners and HR pros from around the country as he helps them piece together their ideal benefit schemes. 

Employee Benefits Consultant

Chloe loves being part of Hooray’s customer-first culture and always sees things from the client perspective when advising on employee benefits.

Employee Benefits Consultant

John enjoys the opportunity to nurture new clients by guiding them through all things employee benefits, always putting their best interests first.

Senior International Benefits Consultant.

Bruno springs into action when SMEs and large corporates are reviewing their benefits. He ensures they find the right product at the right price.

Senior Client Support Manager

Liberty is just a phone call (or email) away when clients have queries about their benefits, ensuring they get the answers they need.

Employee Benefits Administrator

Joanne pulls together all the latest data and price-points when clients are renewing their benefit schemes.

Client Support Manager

Emily provides support to the UK sales & account management teams, helping to find the best solutions for clients.

Client Support Manager

Steph has jumped back into the world of insurance to help our clients get the best support they could ever wish for.

Employee Benefits Consultant

Aleen ensures every client is given the very best advice when it comes to health insurance, life insurance and other employee benefits policies.

Client Support Manager

Pragya takes great pride in assisting clients with their current policies and ensuring that everything runs as smoothly as possible.

Employee Benefits Consultant

Rikki loves to see things from the client perspective and ensures that Hooray’s customers get the best possible support.

Senior Marketing Executive

Ljubomir was drawn to the employee benefits sector due to its potential positive impact on the health and wellbeing of people.

International Client Support Manager

Sophie is ready to solve client queries, stay on top of admin and ensure international policies are working as they should.

Employee Benefits Consultant

Katie relishes the chance to help companies find the best employee benefits at the best price.

Client Support Manager

Nadia is always on hand to ensure policies are running smoothly and business queries are quickly answered.

Free advice, no obligation quotes

Talk to our team today and we’ll advise you on the best benefits package.
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