Success story #6: Journeys by Design discover the right life insurance policy

Our team recently worked with Journeys by Design, a small travel company that designs bespoke African safaris for ethically-minded travellers.

They were looking to set up a life insurance policy for their employees. It seemed like a simple enough request, but they kept running into the same issues.

No one really understood what they needed, and the advice felt vague. The process also dragged on. And after trying several companies, they were left feeling frustrated and a bit stuck.

“We’d been round the block with a number of different companies and no-one had managed to provide what we were looking for,” said Paul Herbertson, Managing Director at Journeys By Design. “It also seemed to be overly confusing whenever we looked at options, for what we felt was a relatively simple request.

“We were super frustrated!”

Paul was about ready to give up when he came across Hooray Health & Protection…

Do you need FREE help setting up employee benefits for your company? Contact 01273 222805 or hello@hoorayinsurance.co.uk to arrange a no-obligation call and get straightforward answers to all your questions.

Hooray to the rescue!

Paul reached out to Hooray and was contacted by one of our always helpful advisors, Stuart Isaacs. Stu listened to Paul’s problems and was happy to talk him through the various options available. Paul was immediately impressed:

“From our first conversation with Hooray they were able to advise us on exactly what we needed, and also link that into our broader benefits package. As well as going ahead with the life insurance policy for our team, we also moved our health insurance over to them as we were really pleased with the way they supported us.

“Stu was super knowledgeable and personable and able to work out quickly what it is we needed. He went above and beyond in terms of support, including providing some training on Vitality.”

Easy to manage policy now in place

Journeys by Design finally has a life insurance policy in place, which gives the team peace of mind and enables Paul to get back to his day job!

“We now have a life policy in place for our team which has been great, especially for those with children or dependents. It’s really helped with demonstrating that we look after our team, something that is very important to us as a company.

Since moving both policies to Hooray, they’ve found everything easier to manage. They have one point of contact, and they feel supported every step of the way.

“We received some training on how to make the most of our health insurance policy. In addition, with Hooray now overseeing the policy they will be supporting us at renewal time too.”

If they need to add new people to the policy – or take people off – Hooray will also be on hand to help them with this. In the event of a claim, we’re also there to support.

Final thoughts

What started as a simple search for life insurance turned into a better way for Journeys by Design to support their team. With Hooray handling all the details, they can spend less time on admin and more time doing what they do best – helping travellers explore Africa in an authentic and responsible way.

“We’d 100% recommend Hooray!” said Paul.

If you need help with a company life or health insurance policy, get in touch with our friendly team of advisors. Simply tell us what you’re looking for and we’ll talk you through your options and gather quotes – no pressure-selling guaranteed!

Call 01273 222805 or email hello@hoorayinsurance.co.uk to arrange a no-obligation call.