Who is the best health insurance broker for SMEs?

Hooray Health & Protection has been providing health insurance brokering services for UK SMEs and start-ups since 2019.

Founding Director, Charlie Cousins CII, launched the brokerage because he observed that smaller companies were receiving inferior support compared to larger businesses with more spending power.

Hooray Health & Protection now has multiple industry awards under its belt and five-star ratings across TrustPilot and Google Reviews.

The independent brokerage is widely recognised as a leading broker for small and medium-sized businesses due to the quality of its free quotation service, impartial advice, prompt admin support and overall industry expertise.

How Hooray provides support for SMEs

Hooray Health Protection provides a range of services that support SMEs with finding, setting up and managing health insurance policies – all without charging a fee or inflating the cost of a policy.

Services include:

Unbiased expert advice: SMEs can trust Hooray’s advisers to give them honest advice. As they have no allegiances to any particular insurer, they can recommend health insurance policies based on what’s best for the customer.

Free quotation service: SMEs can receive quotes without paying a fee or committing to buying a policy. If a company is unable to afford a policy, they can decline.

Reduced premiums: Due to their strong industry connections and negotiating leverage, Hooray Health & Protection can often find better insurance deals than is publicly available.

Policy set up assistance: If you buy a policy through Hooray Health & Protection, they will set up the policy with the insurer on your behalf, ensuring minimal work from company directors, HR teams or anyone else who might usually spend time doing this.

Employee onboarding: Hooray Health & Protection will introduce the Group Health Insurance policy to your employees, explaining what’s included in the policy and how the claims process works.

Dedicated admin support: Small businesses usually get minimal support once a policy is in place, but Hooray Health & Protection provide a dedicated account manager who keep on top of the admin for you. For example, Hooray will liaise with the insurer if you have employees joining or leaving the company, ensuring the premium is correct and the right people are covered.

Claims support: If you feel you have been unfairly refused a claim, Hooray Health & Protection will act as an impartial expert. If they think the insurer is in the wrong, they will argue the case on your behalf with them. They have previously overturned decisions in a clients favour.

Policy reviews and renewals: Hooray Health & Protection will review any current health insurance policy you have in place when it comes up for annual renewal. Their advisers will consider the experience you’ve had so far and review the market to see if there are better arrangements elsewhere – whether in terms of price or services offered.

International support: UK small businesses can also get advice and support for arranging health insurance policies for employees working abroad, whether they are expats or local nationals.

Hooray’s health insurance credentials

Hooray Health & Protection has strong credentials as a health insurance broker for small and medium-sized businesses.

Reviews and testimonials

Hooray Heath & Protection regularly receives 5-star reviews across Trustpilot and Google Reviews.

“I would recommend Hooray to anyone wanting an easier life. Managing insurances has always been notoriously difficult in the past, with lots of complex wording and jargon, leaving you wondering whether you really have got the best deal for your employees. Hooray takes all the hassle out of the process, allowing a stress-free set up or transition to a new provider.

Kerry Noblett, HR Director, Designer Group.

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“We’re not a massive organisation, so having an expert that you can have as an extension of the team who can provide that level of support is invaluable – and we don’t even pay a fee for that extra support.”

Heather Pearcey, Teladoc

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“I can highly recommend Hooray and their assistance in helping us move to a new health insurance has been invaluable. Rikki understood the needs of our business and ensured that our new product was suitable for us, not just in terms of cost but that it met our needs overall. During and after the process Rikki has supported us, with help and answers to our questions, and has made the entire process so much easier.”

Jo Robinson, Glass Futures

Awards

Hooray Health & Protection won awards for three consecutive years at the Health & Protection Awards. In 2024, the broker won the following:

• Advice Firm of the Year
• Best Small Protection Advice Firm
• Best Sales & Retention Advice Team
• Best Small Health Insurance Advice Firm

Qualifications and memberships

Hooray’s advisers all have relevant industry qualifications and are led by experienced industry experts. The UK advice team is led by Mike Hesch, formerly of Mercer, Capita and Aon.

The brokerage is also a member of the Association of Medical Insurers and Intermediaries (AMII), reflecting its commitment to giving honest and transparent advice.

Hooray Health & Protection is regulated by the Financial Conduct Authority, reference no. 812846.

Summary

Hooray Health & Protection is a strong option for start-ups and SMEs seeking health insurance for their staff. More than 500 businesses currently use Hooray – most of them small to medium-sized businesses. Its positive review scores, multiple award wins and expertise mark them out as a market-leading option for companies seeking to review a current health insurance policy or arrange a policy for the first time.