Nadia is part of Hooray’s client support team which tackles all policy-related admin, so our clients don’t have to. With a strong background in administration and customer service related roles, Nadia is the ideal person for the job!

Job title:

Client Support Manager

Main responsibilities:

Assisting the UK sales team by assisting with customer enquiries and handling a variety of administrative tasks to help ensure smooth day-to-day operations.

Why did you join?  

I wanted to further my knowledge and experience within the insurance industry and continue to grow my career.

What qualities/experience do you bring to your role?

With over 10 years of customer service experience, I bring strong communication skills and a proactive attitude to my role.

What do you like most about the company?

The welcoming, friendly environment.

What is the most rewarding part of your job?

Assisting the clients and helping the team.

What’s your favourite workplace perk?

The variety of tea selection and the ice machine.

Any hobbies?

Cooking and baking.

Favourite band/artist?

Currently Lana del Ray and Omah Lay.

Any guilty pleasures music wise?

Danny Elfman.

Favourite film?

Harry Potter.