skip to Main Content

Who we are

Award-winners with a commitment to exceptional service 

Hooray Health & Protection is an award-winning employee benefits broker which specialises in helping start-ups and SMEs better look after their people. Our service is provided FREE of charge, our advice is given in your best interests, and we’re always happy to help, however complex or simple the query.

Hooray's history

Hooray Health & Protection launched due to a growing frustration with the typical insurance industry set-up. Our founders hated how the health and protection industry focused solely on large corporate clients with big fees while no one was providing solutions for the SME marketplace.

Realising the industry wasn’t changing, and wasn’t going to on its own, our founders decided to be the change they wanted to see. And so Hooray Health & Protection was born.

Fast-forward, our vision has become reality. Hooray are an established team of experts, providing honest advice at a reasonable price, whilst keeping the subject as simple as possible.

Meet the Team

Charlie Cousins

Charlie founded Hooray Health & Protection after witnessing how small businesses were often sidelined by the benefits industry.

Nick Hale

Nick brings expertise from a long and diverse career in health insurance and employee benefits, and is founder of Engage Health Group.

Ian Abbott

Ian possesses specialist knowledge of International Health Insurance and has worked for some of the world’s biggest insurers.

Stuart Box

Head of Client Services
Stuart’s experience in financial services means he’s perfectly placed to ensure that every single client gets the best possible service.

Penny Pemberton

Head of International Benefits
Penny joined Hooray from one of the biggest names in employee benefits and now leads the international advice team.

Mike Hesch

Head of UK Employee Benefits
Mike's background in workplace benefits, wellness, pensions and insurance makes him the perfect person to lead on employee benefits.

Adena Stonely

Finance Manager
Adena’s expertise in accounting and financial control are essential as she ensures Hooray’s books are up-to-date and meticulously maintained.

Mel Dixon

Head of Digital Marketing
Mel is always looking for new and exciting ways to showcase Hooray’s expertise to the start-up and small business community across the UK.

James Carrick

International Senior Manager
James oversees the international team, bringing with him vast experience from roles at AXA, Aviva and Aetna. His know-how is in every client’s grasp.

Ed Bryan

Senior Employee Benefits Consultant
Ed wields his considerable expertise in health insurance and group risk policies to ensure clients old and new get the very best support and advice.

Eiman Elkhalifa

Senior International Benefits Consultant
Eiman works closely with global clients, ensuring they are equipped to deliver consistent benefits wherever their employees are based.

Zoe Perera

Senior Employee Benefits Consultant
Zoe’s vast knowledge and industry experience perfectly positions her to lead and advise on Group Risk, Health Insurance and other workplace benefits

Ciara Boulton

International Client Support Manager
Ciara provides support to the international team, ensuring clients receive the best possible customer service.

Jess Wright

Senior Employee Benefits Consultant
Jess advises on a wide range of employee benefits and relishes the chance to build relationships with clients and become an extension of their team.

Esme Pearson

Employee Benefits Consultant
Esme’s passion for business, and personable nature, shines through when advising clients about workplace benefits and healthcare coverage.

Stuart Isaac

Employee Benefits Consultant
Stuart loves getting to know business owners and HR pros from around the country as he helps them piece together their ideal benefit schemes. 

Chloe Young

Employee Benefits Consultant
Chloe loves being part of Hooray’s customer-first culture and always sees things from the client perspective when advising on employee benefits.

John Kavanagh

Employee Benefits Consultant
John enjoys the opportunity to nurture new clients by guiding them through all things employee benefits, always putting their best interests first.

Jo Bills

International Client Support Manager
Jo brings her international expertise to the Hooray team, helping UK businesses look after their global workforce in the most cost-effective way.

Bruno Ferreira Coelho

Account Manager
Bruno springs into action when SMEs and large corporates are reviewing their benefits. He ensures they find the right product at the right price.

Eleanor Chilvers

Digital Content Writer
Eleanor wields the power of the written word across our blog and social media accounts to ensure our expertise are shared wide and far.

Liberty Taylor

Senior Client Support Manager
Liberty is just a phone call (or email) away when clients have queries about their benefits, ensuring they get the answers they need.

Barbara Martin

Client Support Manager
Barbara swapped corporate life for the “family vibes” at Hooray and delivers pinpoint advice to clients seeking help with their policies.

Joanne Lloyd

Employee Benefits Administrator
Joanne pulls together all the latest data and price-points when clients are renewing their benefit schemes.

Emily Ager

Client Support Manager
Emily provides support to the UK Sales & Account Management teams, helping to find the best solutions for clients.

Ljubomir Trajkovski

Senior Marketing Executive
Ljubomir was drawn to the employee benefits sector due to its potential positive impact on the health and wellbeing of people.
Customer Charter

It is our promise to you, as our Client, we will always do what’s best for you. This is why we have established the Hooray Customer Charter. It is a set of standards of what you can expect and our directors contact details should you ever feel these standards are not being met.


We listen – You know what your needs are better than we do. It is our promise to always listen to your needs, learn from you and provide you with the services that best fit those needs.


We are honest – We don’t have exclusive deals, we’re always honest about what’s right for you. If we tell you that a policy is right for you, then you can trust that this is definitely the case.


We support you every step of the way – We are there for you, every step of the way. However complex the query, our team of experts will always be there to make sure you get the right support.

Hooray's expertise

How to contact us

If you have any questions, please call us on 01273 222805 or email [email protected]

Back To Top